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Shipping Information
We generally ship merchandise in 3-7 business days. If items from your order will not fall within this timeframe, and are on backorder, you will be notified via email. You will be notified of your order’s ship date via email once it has been scheduled. While we will strive to ship your package out as quickly as possible, and with the most efficient means of carriers, unfortunately, we cannot guarantee delivery of packages, or delivery times.
Shipping prices are based on package weight and distance. We ship exclusively via UPS Ground shipping only. Should you need expedited shipping please call our customer service department prior to placing your order at (877) 581-3929.
Order Status Information
We send automatic emails for order confirmations, shipping confirmations and status updates. Should you not receive any emails upon placing an order, we would suggest you check your spam folder and/or add Orders@WorkingGear.com and Sales@WorkingGear.com to your address book.
You can also log into your account at any time to view the status of your order using the email address you used to place the order. If you have forgotten your password, you can email us at Orders@WorkingGear.com to reset it.
International Shipping
We are partnered with a trusted third-party company, iShopUSA to fulfill orders for our international customers. Simply put any items you wish to purchase in your shopping cart and choose the "international checkout" option. The items will automatically be transferred into an iShopUSA cart. You may pay with international credit cards, PayPal and bank wire transfers. iShopUSA will process your payment and guarantee delivery. Once your order is completed, all inquiries should be directed to iShopUSA Customer Service Department.
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